Costa Rica Police Certificate - What now?

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Subject: Costa Rica Police Certificate - What now?
  My husband was asked to submit a costa rican police certificate because he spent close to 6 months in that country while making his way to Canada. Unfortuantely he was never in that country legally, so he doesn´t appear in any database that they have.

We went about sending a letter with all his info, but they can´t give him a certificate because they never even knew he was there, so what do we do to satisfy immigration?

[09-02-2009,22:59]
[**.158.117.235]
Sarah
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