What is the penalty for negligent CSIC consultants

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Subject: What is the penalty for negligent CSIC consultants
  Hello,

Just came from my wife´s CSIC consultant whose been dragging his feet on her file now for almost 5 years now. For a while, I´ve been holding my tongue in not getting mad, but this past week, lost it, as only when I went to his office did he inform me that there were issues related to her file and that there were issues related to her prints - note that he has received 3 sets of prints , 3 or 4 times now. As the sponsor, now I´m asking the hard questions as to why the issues have not been noticed before, and how come only when I come wrapping on his door, that nonsense is only recognized at that time, his attitude has now changed, and he´s now defensive and can´t answer my questions.

He´s hung the phone up on me now 3X. I´ve come to realize that he is obnoxious, arrogant and extremely RUDE. I cannot fathom how someone can take thousands of dollars from someone and not think that they have the right to question when they think services are not being rendered properly... He thinks he´s God, and he´s pretty much disrespectful to everyone, especially if you challenge him concerning his handling of case files.

He´s indicated to me that I am NOT the client. Granted I am the one whose been paying his behind on behalf of my spouse. As I am the more aggressive one, and not willing to deal with his nonsense. I am unfortunately for him, not some off the boat newbie, I´m an actual professional software engineer and can see NEGLIGENCE clear as crystal.

What avenues are available to deal with this issue officially ? Consultants like him seem to spoil it for the whole bunch..... Is there some board that hears complaints such as this ?

[21-01-2012,23:40]
[**.226.199.31]
CaribbeanLawyer
(in reply to: What is the penalty for negligent CSIC consultants)
1) they are right - you are are not the client and therefore have no jurisdiction in this matter even if you have been writing the cheques.
2) recourse is to file a complaint with CSIC
3) change your legal representation and do it yourself.

[22-01-2012,01:32]
[**.16.209.125]
Sharon
RE:Subject: What is the penalty for negligent CSIC consultants (in reply to: What is the penalty for negligent CSIC consultants)
Thanks for the quick reply Sharon.....

The funny thing is up until I questioned this guy on his actions he quacked a different tune till then.

Now I know what needs to be done in terms of fixing this.

P.S. I´ve already asked him to turnover her paperwork some time ago, and he was none too pleased, hence the over-the-top disrespectful attitude from him. This stuff is not that hard....Shame that he was SO incompetent. Oh well...

[22-01-2012,01:40]
[**.226.199.31]
CaribbeanLawyer
(in reply to: What is the penalty for negligent CSIC consultants)
you must formally notify CIC about change in representation.
[22-01-2012,06:38]
[**.16.209.125]
Sharon
Got it (in reply to: What is the penalty for negligent CSIC consultants)
Sharon, I got that. I had already called CIC via the call center and that had already indicated to me that he would need to be removed from the file....
[22-01-2012,09:53]
[**.226.199.31]
CaribbeanLawyer
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