HELP! e-Client Status service NEVER available

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Subject: HELP! e-Client Status service NEVER available
  hi,

I submitted my application for Permanent Residence to Buffalo on Nov, 2004. I got file no this march then no response ever since. I can NEVER find out the status of my application online through the e-Client Application Status service!
When I input my information into the e-Client system, I always got the reply:
We were not able to identify you using the information you provided.

Is this normal or not? Do I need to fax buffalo for the problem? I know some guys with same timeline already got IA now.

[10-11-2005,04:24]
[**.5.216.127]
hqchen
(in reply to: HELP! e-Client Status service NEVER available)
Its not normal, if you have File no. you have to get status by e-client system,

File number, data of birth, sur name and country should be entered correctly

there is some delay to update status but after rec. file no. it should be available for review

Regards

[10-11-2005,04:37]
[***.229.242.52]
Raheel
(in reply to: HELP! e-Client Status service NEVER available)
I had the same issue for months and then found that I was entring the sure name wrong

My surename on the application is diff from the one on the passport (spelling). They have used the one on the passport and I was using the other one

Check if youhave same issue


[10-11-2005,07:03]
[***.229.168.132]
Saleh
(in reply to: HELP! e-Client Status service NEVER available)
All it would take is one spelling error(on cic´s end) and you wouldn´t be able to get your status. Fax them asking why you still can´t use ECAS, it may be something really easily fixed.
[10-11-2005,10:55]
[**.10.169.200]
......
(in reply to: HELP! e-Client Status service NEVER available)
I definitely input the correct information. Maybe I need to fax buffalo right now!
[10-11-2005,10:58]
[**.5.216.127]
hqchen
(in reply to: HELP! e-Client Status service NEVER available)
i got the same problem, the reason is they made a mistake at my birthday. check them ASAP, they always makes mistake.
[10-11-2005,14:05]
[***.184.147.200]
john
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